communication skills

Communication skills for coaches

Importance of communication skills in sports
• By improving communication skills, coach can improve his own life
• To be effective leader or a coach must master communication skills.
• Communication is included verbal and nonverbal communication skills.
• Communication skills are important to send message effectively and to receive information clearly.
• Communication skills involves to improve interpersonal relations, proper understanding and to lead the team towards successfully.
Coach needs to take following steps to improve to improve his communication skills.
1. becoming aware of the need to improve communication skills
2. identify the behaviors involved in improving your communication skills
3. practice the behaviors
4. receive feed back how well you are practicing the communication skills
5. integrate the new or improved communication skills into your day to day life

Sender
1. The communication process begins when you decide that you want some one else to know what you know.
2. thought must be translated into message to communicate(encoding)
3. Person should articulate message into words.
4. The message you goes through some channel.
5. the message should be interpreted (decoding)
6. Interpersonal response happens to the receiving message.


Guideline for sending effective message.
1. Message should be direct
2. message should be owned by the person
3. message should be complete and specific
4. avoid double messages and it should be clear and consistent
5. clearly state your needs and feelings
6. message should separate fact from the opinion
7. message should be focused on one thing at time
8. message should be delivered immediately
9. message should not contain any hidden things
10. Message should be supportive
11. Your message should be redundant
12. Obtain feedback that your message was accurately understood.
Listening skills
1. Listen with empathy.
2. Listen with openness
3. Be mentally prepared to listen
4. Practice improving concentration
5. Don’t judge a speaker by his or her appearance or reputation
6. Listen with your eyes by observing the body language of the speaker
7. Listen for main ideas
Non verbal communication skills
• Body language
• Spatial relations
• Paralanguage

• Body language:
body language refers to how we communicate through our physical appearance , our posture, gestures, touching behavior , and especially the changes in our facial and eye movements.


Proxemics
Proximics is the study of how communicate by the way you use space – the distance between you and others.
• Intimate zone -0-18’’ for lovers and very close friends
• Personal zone – 1- ½-4 comfortable for talking with friends
• Social zone- 4-12 formal business and social gatherings
• Public zone – 20 or more teaching class and coaching on the field

Paralanguage:
It refers to vocal components of the speech.
• Pitch – the highness or lowness of the sound of your voice
• Resonance –the richness or thinness of your voice.
• Articulation –the way you enunciate the words.
• Tempo - the speed at which words are spoken
• Volume-the loudness or softness with which you speak